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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

armand millette

September 19, 2023

5  out of  5 rating by armand millette
"Pleasant experience. Best rates in town for auto & homeowners."


September 16, 2023

5  out of  5 rating by Michael
"I was with Allstate for 40 plus years until one day my rate went up over $400. I switched to AARP The Hartford. One year later they went up $400. I asked a friend who referred me to Nicole. She and State Farm took good care of me. Very professional and to the point. I got the exact coverage for over $400 less. Thank you for your help."

V. Munoz

August 24, 2023

5  out of  5 rating by V. Munoz
"Kayla of Nicole Ferrera's State Farm Agency is doing an outstanding job! She works tirelessly to save clients money, takes time to explain policies, answer questions and provides excellent service! Thank you!!"

Jim Bolek

August 23, 2023

5  out of  5 rating by Jim Bolek
"Awesome! That's all I can say. Susan is fantastic."

Chris Johnson

August 11, 2023

5  out of  5 rating by Chris Johnson
"Great office! I have received exceptional personalized service and they treat you like a friend or neighbor. Highly recommend!"


August 11, 2023

5  out of  5 rating by A&J Z
"I've not had a single bad experience! Everyone I have talked to at Nicole's office is responsive, knowledgeable and professional! It's the human element that makes a difference and puts State Farm ahead of its competitors. All they need is a Jake."

Gary Shuck

August 8, 2023

5  out of  5 rating by Gary Shuck
"After >6 frustrating weeks with a different State Farm Agent trying to gain access my landlord policies online with ZERO agent-initiated updates, I moved our family's Landlord policies to Nicole Ferrero's office. The customer service provided by Kayla Stowell at Nicole's was a welcome and refreshing change. Not only was my online access sorted out, but Kayla took the initiative to provided me with regular updates on how the lengthy back-office workflow was progressing. Since all State Farm agents sell the same product, you owe it to yourself to engage an agency, like Nicole's, who happily provide exceptional service."

Damon Oliver

July 18, 2023

5  out of  5 rating by Damon Oliver
"Called in asking for a new quote on my vehicle because of a terrible experience with my current insurance company. In all honesty I wasn’t planning on switching and was just upset of the previous situation. However, after speaking with the young lady (I believe her name was Kayla) I think switching over is the best decision. Customer service matters to me and having the personal communication with a person who lives in my area just makes sense."

Bailey Gray

July 18, 2023

5  out of  5 rating by Bailey Gray
"Thank you Kayla for always being so knowledgeable and quick to assist. Keep up the amazing work!"


July 7, 2023

5  out of  5 rating by Valerie
"I have been with the Nicole Ferraro agency for almost 8 years where I have auto and homeowners insurance. I have always been treated kindly by the staff who I find will bend over backwards to help with any situation or problem that might arise. This past week there was a complicated situation that came up, that did not have an obvious, immediate solution. Many different people answered my calls or emails - Nicole, Susan, Lisa (Leasa?) and Stacie - they ALL were patient and helpful. Kayla was the person I primarily worked with. She was wonderful! Really, I thought I was back in the 80's when customer service was a real thing! She was always kind and patient, never gave up, worked tirelessly to get the problem solved...maintaind great clarity in a confusing short, helped me get an excellent outcome. I do highly recommend Kayla - she is very efficient at her job...I recommend the whole agency for your insurance needs, actually....I used to be in the business...I know what I am talking about!"

Angelique Rushing

June 23, 2023

5  out of  5 rating by Angelique Rushing
"This office has been extremely helpful with all of our needs."

Ken Sinclair

June 7, 2023

5  out of  5 rating by Ken Sinclair
"Everything went very smooth. Susan was great, hope to do buisness for many years to come."

Brittany Barfield

May 9, 2023

5  out of  5 rating by Brittany Barfield
"Great response times and service!"

Alex Mills

May 3, 2023

5  out of  5 rating by Alex Mills
"I Greatly Appreciate The Wonderful Respect and kind Assistance in All Insurance Policies . Communication is Absolutely Five Stars And complete All Matters in a timely manner . Greatly Appreciated 🙏 ALEX"

Gayle Parker

April 13, 2023

5  out of  5 rating by Gayle Parker
"I am very impressed with the service I have received so far from Nicole and her team, especially Susan!"

Sid Johansen

March 28, 2023

5  out of  5 rating by Sid Johansen
"They were very helpful and easy to deal with and the most important part was the price was right. Thank you"

Jess Davidson

February 27, 2023

5  out of  5 rating by Jess Davidson
"Kayla has been so helpful anytime we have called in. I seem to be getting old because I don’t love that it’s almost impossible to speak to a human at most insurance companies these days. Kayla always calls back same day and is helpful every time, even when I’m in a terrible mood lol. Thank you, Kayla!"

Ricardo Lopez

December 29, 2022

5  out of  5 rating by Ricardo Lopez
"Amazing Service got the best help i have ever gotten at a insurance company"

Cameron Clinesmith

December 6, 2022

5  out of  5 rating by Cameron Clinesmith
"Great place, even better people. Love Nicole and her team always helping me with my insurance."

Al Palumbo

November 22, 2022

5  out of  5 rating by Al Palumbo
"Excellent service"

mary hadjichristou

November 15, 2022

5  out of  5 rating by mary hadjichristou
"I highly recommend Nicole Ferrero at State Farm. She and her team are very helpful, knowledgeable and patient. Nicole took the time to meet me in person and explain all the significant points in our home & auto policy. Thank you Nicole."

Lizza Reed

October 18, 2022

5  out of  5 rating by Lizza Reed
"Nicole is truly the best! She went above and beyond to help me with my needs. Everyone in her office is friendly and professional. I cannot recommend her enough!"

Arthur priddis

October 11, 2022

5  out of  5 rating by Arthur priddis
"I called Nicole late Saturday afternoon when I asked her for a quote. When we started I was at work and didn't have a lot time, no problem she said. Nicole took all my info and texted me the quote that night. She said she would give me call on Sunday, on a Sunday I was thinking they are closed. On that Sunday she called asked if I wanted to start my policy, I was very impressed and I switched right then and there. Thank you Nicole for everything. Art"

Norbert Loske

October 7, 2022

5  out of  5 rating by Norbert Loske
"Just bought a car and called get it insured. 10 minutes later I'm insured. As always a great experience."

Artemisa Capono

September 22, 2022

5  out of  5 rating by Artemisa Capono
"Great rates! Nicole is awesome. Would recommend highly to everyone."