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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sara Lloyd

September 5, 2025

5  out of  5
rating by Sara Lloyd
"Nicole Ferrero has a great office for all of your needs! Her team is phenomenal and will give you 5-star service every time! Be sure to talk to them about bundling your home and auto! :)"
We responded:
"Thank you, Sara! I'm happy to know that you had such a positive experience with our team. We always aim to provide top-notch service and helpful advice. If you have any more questions or need assistance, feel free to reach out anytime!"
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SB

August 29, 2025

5  out of  5
rating by SB
"I was impressed with Nichole, my State Farm agent, during our annual policy review. She was personable, knowledgeable, and very helpful, answering my questions while proactively looking for potential savings. She explained insurance jargon in clear, easy-to-understand terms and made sure my policies were aligned so everything worked together smoothly. Her staff was also friendly and helpful. I highly recommend Nichole Ferrero and her team!"
We responded:
"Thank you, SB, for your wonderful feedback! I'm happy to hear that our team was able to assist you effectively during your policy review. We strive to make insurance understandable and ensure everything is aligned for our customers. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out!"
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Roy Nichols

August 28, 2025

5  out of  5
rating by Roy Nichols
"This is the first time I work with a local Insurance Agent. I have been impressed by there customer service and follow up. They are there for me when I need them with a great attitude."
We responded:
"Thank you, Roy! I'm happy to hear that our customer service and follow-up have made a positive impression on you. We're committed to being there for our customers with a great attitude. If you ever need anything else, feel free to reach out!"
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Edward Payton

August 26, 2025

5  out of  5
rating by Edward Payton
"Great service, thank you."
We responded:
"Thank you, Edward! I'm happy you appreciated the service. If you need anything else, feel free to reach out!"
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Peter Benequista

August 21, 2025

5  out of  5
rating by Peter Benequista
"Julia accomplished reinstatement of my auto insurance within an hour - amazing! Thanks. Pete 8-21-25"
We responded:
"Thank you for the wonderful review, Peter! Kayla is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
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Dean Cox

August 10, 2025

5  out of  5
rating by Dean Cox
"Nevaeh Sabouathone did a fantastic job of helping me transfer my policy to this office and sending me my new digital cards. Really impressed with her service and support."
We responded:
"Thank you for your review, Dean! I'm happy to hear that Nevaeh provided such excellent service in transferring your policy and getting your digital cards to you. We appreciate your kind words and are here if you need anything else. Thanks for choosing us!"
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Cordell McNeiley

July 31, 2025

5  out of  5
rating by Cordell McNeiley
"Absolutely Outstanding Service! I had the pleasure of working with Destanie McNeiley at Nicole Ferrero's State Farm office, and I can honestly say she exceeded every expectation. From the moment we connected, Destanie was professional, knowledgeable, and incredibly attentive. She took the time to truly understand my insurance needs, explained my options clearly, and made sure I felt confident in every decision. Her communication is top-notch—always prompt, courteous, and genuinely caring. Destanie made what could have been a stressful process feel smooth and easy. It’s rare to find someone so dedicated to both their work and their clients’ peace of mind. If you're looking for someone who combines expertise with empathy, Destanie is the one to call. She’s a true asset to the Nicole Ferrero State Farm team, and I’m so grateful for her guidance and support!"
We responded:
"Thank you, Cordell, for your wonderful feedback! I'm delighted to hear that Destanie provided such exceptional service and made your experience smooth and stress-free. Her dedication and expertise truly shine through, and we're grateful to have her on our team. If you ever need further assistance or have any questions, feel free to reach out. Thanks for choosing us!"
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Pete Simon

July 26, 2025

5  out of  5
rating by Pete Simon
"Thank you for your help and service!"
We responded:
"Thank you, Pete! I'm happy to know you appreciated our help and service. If you ever need anything else, feel free to reach out!"
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Jimmie Dixon

July 25, 2025

5  out of  5
rating by Jimmie Dixon
"Julia Iverson at State Farm really went above and beyond to help us find the best and most affordable home insurance for our new to us house. It made all the difference to have someone local that knew the area and could advise us. We saved us a lot of money going through State Farm. Thank you Julia!"
We responded:
"Thank you for your wonderful feedback, Jimmie! I'm delighted to hear that Julia was able to assist you so effectively with your insurance needs. Having someone local can truly make a difference, and I'm glad you found value in our service. If you have any more questions or need further assistance, feel free to reach out anytime. Enjoy your new home!"
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Debbie Kelly

July 22, 2025

5  out of  5
rating by Debbie Kelly
"Nicole’s State Farm office is always efficient. Especially want to recognize Julia for her great customer service. Thank you."
We responded:
"Thank you for your review, Debbie! I'm happy to hear that our office is providing efficient service and that Julia's customer service stood out to you. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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susanna littell

July 17, 2025

5  out of  5
rating by susanna littell
"This is such a great office, and we so appreciated all of the help & info received by Nevaeh Sabouathone, she is just fantastic! Thanks so much!!!"
We responded:
"Thank you, Susanna! I'm happy to hear that you had a great experience with our office and that Nevaeh was able to provide you with the help and information you needed. She's indeed fantastic! We’re here to help with any future needs you might have."
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Mario Melendrez

July 13, 2025

5  out of  5
rating by Mario Melendrez
"More than just a business they really do care about their customers and it shows when you call by phone or go to their office. 5 start service throughout for your car and home insurance coverage , won’t go anywhere else anytime soon."
We responded:
"Thank you, Mario! I'm happy to know that you feel cared for when interacting with our office. Providing exceptional service for your insurance is our priority, and your kind words mean a lot to us. If you ever need anything, feel free to reach out!"
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Nate Haws

July 3, 2025

5  out of  5
rating by Nate Haws
"Julia was wonderful to speak with. She made the whole process easier. I wish more people were like that. Thanks Julia!! 19th & 20th!"
We responded:
"Thank you for your review, Nate! I'm happy to hear that Julia made the process easier for you. I'll be sure to share your kind words with her. If you need anything else, feel free to reach out!"
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Ryan Matthews

July 3, 2025

5  out of  5
rating by Ryan Matthews
"Joshlyn Matthews might be the best State Farm representative on the plant. She is nothing but helpful. If 6 stars were possible, they would be given!"
We responded:
"Thank you for your fantastic review, Ryan! I'm so happy to hear that Joshlyn provided such helpful service. We truly appreciate your kind words and your support. If you ever need anything else, feel free to reach out!"
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Linda New

June 27, 2025

5  out of  5
rating by Linda New
"Susan at State Farm in Sahuarita helped me with my home and auto insurance needs. She was so very helpful and answered all my questions as she explained different options. I definitely recommend State Farm for your insurance needs."
We responded:
"Hey, Linda! Thanks so much forf letting us know that Susan was able to assist you with your home and auto insurance. We appreciate your recommendation and are here to help with any questions or additional insurance needs. Thanks for choosing us!"
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Cade Wallace

June 26, 2025

5  out of  5
rating by Cade Wallace
"Nevaeh was great to work with!"
We responded:
"Thank you, Cade! I'm happy to hear that Nevaeh provided you with a great experience. Our team is dedicated to offering excellent service. Let us know if there's anything else we can assist you with!"
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adrian SaenZ

June 20, 2025

5  out of  5
rating by adrian SaenZ
"Had the pleasure of speaking with Julia today about finding the best affordable coverage I could get in my budget. She was incredibly helpful, understanding and patient. I highly recommend and appreciate her. Thank you!"
We responded:
"Thank you for your review, Adrian! I'm happy to hear that Julia was able to assist you with finding the right coverage within your budget. We appreciate your recommendation and are grateful for your feedback. Let us know if there's anything else we can do for you!"
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Beth Arps

June 1, 2025

5  out of  5
rating by Beth Arps
"The staff are very helpful and courteous. Their rates for Homeowners and Auto coverage are very competitive. They respond quickly to any questions that I have. Overall a very positive experience."
We responded:
"Thank you for your review, Beth! I'm happy to hear that our team has been helpful and courteous, and that you're satisfied with our competitive rates. It's great to know that our quick responses have made your experience positive. Let us know if there's anything else we can assist you with!"
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Mickey Kacherwski

May 2, 2025

5  out of  5
rating by Mickey Kacherwski
"Susan was great to work was..she got everything done in very timely period. Very friendly and professional. Thank you."
We responded:
"Thank you, Mickey, for sharing your experience! I'm happy to hear that Susan provided you with friendly and professional service while handling everything promptly. We appreciate your feedback and are here to assist with any future insurance needs you may have."
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Thor of the North Vikings

May 2, 2025

5  out of  5
rating by Thor of the North Vikings
"Very responsive and completes requests immediately. Great service!"
We responded:
"Thank you, Thor, for your wonderful feedback! I'm happy to know that you appreciated the prompt and efficient service. If you have any more requests or questions, feel free to reach out anytime. We're here to help!"
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Peaceful Creatures

May 1, 2025

5  out of  5
rating by Peaceful Creatures
"Joshlyn is very efficient, friendly and a no nonsense approach to getting things done, and getting it done quickly and correctly. Couldn’t ask for a better agent. Thanks Joshlyn!"
We responded:
"Thank you for sharing your experience! I'm happy to know that Joshlyn's efficient and friendly approach made a positive impact. We appreciate your kind words and are here to assist with any other insurance needs!"
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Karen Thurlow

April 30, 2025

5  out of  5
rating by Karen Thurlow
"Had the pleasure of dealing with Julia on an issue regarding our insurance. She was so sweet nice and gave me all the information I needed and then some. thank you, Julia for all your help!"
We responded:
"Thank you, Karen, for the fantastic rating! I'm happy to know that you had a positive experience with our office. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
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Linda Lowery

April 4, 2025

5  out of  5
rating by Linda Lowery
"You are a very good person to help me so very much,thank you so much for all your help"
We responded:
"Hi, Linda! We're really glad we could help and appreciate your kind feedback. Thank you for taking the time to leave us a positive rating. We're always here if you need anything else!"
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Pamela Chambers

March 28, 2025

5  out of  5
rating by Pamela Chambers
"I've been with Nicole for many years and always appreciate how helpful and prompt the service is with this office. You can't go wrong with Nicole and her team!"
We responded:
"Thank you, Pamela, for your kind words! I'm glad to know that you value the helpful and prompt service from our office. It's wonderful to have you with us for so many years. If you ever need anything or have questions, we're here to assist!"
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Jon Flores

March 3, 2025

5  out of  5
rating by Jon Flores
"Elissa was wonderful and more than helpful! Answered all my questions. Very knowledgeable,courteous,friendly and helpful ! Always a pleasure speaking with the State farm team!!!! Muchas gracias Elissa! 😃😺"
We responded:
"Thank you, Jon, for your wonderful feedback! I'm happy to hear that Elissa was able to assist you so effectively. Her knowledge and friendly demeanor truly make a difference. We're always here to help, so feel free to reach out anytime. Muchas gracias! 😊"