State Farm® Insurance Agent Nicole Ferrero
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ray Raulston
March 17, 2026
5
out of
5
rating by Ray Raulston
"Ms. Romero is amazing to work with. Polite and returns calls as fast as possible. She troubleshoots issues with billing and resolves them straight away. Thanks!"
We responded:
"Thank you for your review, Ray! I'm glad to know that you've received excellent service and that your billing issues have been addressed promptly. If there's anything else you need, just let us know!"
Laura Johnson
March 12, 2026
5
out of
5
rating by Laura Johnson
"It is always a pleasure to call and speak to the office. She is darling and so helpful! What a wonderful person to represent State Farm. If I have a question she always has an answer. Thank you Navana"
We responded:
"Laura, thank you for your kind words! I'm delighted to hear that our office has been so helpful and pleasant to work with. We truly value having such dedicated team members. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
Jim Parco
March 12, 2026
5
out of
5
rating by Jim Parco
"We recently moved our homeowners, auto and rec vehicle insurance over to State Farm with Nicole Ferrero's State Farm Agency in Sauharita. From our first contact with Julia until we had our policies bound, our experience was exceptional. Aside from her superb knowledge, confidence and pleasant demeanor, she also had everything completed within 24 hours. It was a sincere pleasure working with her and Nicole's team. We look forward to a long and enjoyable relationship with State Farm."
We responded:
"Hey, Jim! Thank you for choosing us for your homeowners, auto, and recreational insurance after your move to Sahuarita. I’m happy to hear that your first contact with Julia set such a strong impression and that the process from start to getting everything in place went so well. She works hard to stay knowledgeable and organized, so completing everything within 24 hours is wonderful to hear. Our whole team truly enjoyed working with you during the switch. We appreciate you sharing this and look forward to continuing to work with you for many years."
Sally Carroll
March 11, 2026
5
out of
5
rating by Sally Carroll
"Just changed our Homeowner and Auto Insurance over to State Farm. We were shopping rates as our rates have gone up dramatically in the last couple of year. We worked with Julia in the State Farm, Sahaurita AZ office. Julia, answered all my questions and helped us switch everything over with ease. I would highly recommend working with Nicole Ferrero's State Farm office."
We responded:
"Thank you, Sally! I'm so happy to hear that Julia was able to assist you smoothly with your insurance switch. We appreciate your recommendation and are always here to help with any questions or needs you may have. Thanks for choosing us!"
Gretchen Marti
March 10, 2026
5
out of
5
rating by Gretchen Marti
"Kind and professional. She was able to save me some money...very grateful"
We responded:
"Hey, Gretchen! Thank you for sharing that and for mentioning the kind and professional service while helping lower your monthly bill. We appreciate you taking a moment to leave a review and are grateful you chose our office!"
Lloyd Stone
March 9, 2026
5
out of
5
rating by Lloyd Stone
"Vert professional and courteous. A pleasure to work with."
We responded:
"Thank you, Lloyd! I'm happy to hear that you found our service professional and courteous. It's always a pleasure to work with you. If you have any questions or need assistance in the future, feel free to reach out!"
Troy Williams
March 5, 2026
5
out of
5
rating by Troy Williams
"Nevaeh was extremely helpful and assisted me with all my questions and needs. I very much appreciate her help!"
We responded:
"Thank you for your review, Troy! I'm happy to hear that Nevaeh was able to assist you with your questions and needs. We appreciate your feedback and are always here to help with anything else you might need. Thanks for choosing us!"
George Anderson
March 4, 2026
5
out of
5
rating by George Anderson
"Ms. Romero was extremely helpful getting me the information I needed."
We responded:
"Thank you for your feedback, George! I'm glad you had a positive experience with our office. If there's anything more we can do to improve your experience, please feel free to reach out. We're here to help!"
Jennifer Isidro
March 3, 2026
5
out of
5
rating by Jennifer Isidro
"I had an excellent experience working with Julia. From the very beginning, she was incredibly friendly and made the entire process feel easy and stress-free. She took the time to answer all of my questions thoroughly and explained everything in a way that was clear and easy to understand. What really stood out was how professional and responsive she is as well as Nicole and her entire staff. Anytime I reached out—whether by phone or email—I received a quick reply, often the same day. It gave me great peace of mind knowing I could rely on them whenever I needed assistance. I truly appreciate their dedication, knowledge, and commitment to providing outstanding service. I would highly recommend them to anyone looking for a dependable and attentive insurance agent."
We responded:
"Thank you, Jennifer, for sharing your experience! I'm so happy to hear that Julia and our team made the process easy and stress-free for you. We take pride in being responsive and professional, and it's great to know you felt supported. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Sempre Quest
February 19, 2026
5
out of
5
rating by Sempre Quest
"I have been very pleased switching to State Farm insurance. Nicole and Julia have been so helpful and prompt in helping me with auto coverage even though I've had to make a few changes in a short period of time. I would recommend them to anyone for a friendly efficient insurance service which has been challenge for me to find. Thank you Julia and Nicole"
We responded:
"Thank you, Sempre Quest! I'm happy to hear that you found our service friendly and efficient. We are dedicated to providing prompt assistance, and it's great to know we were able to help with your coverage needs. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can assist with!"
Next Generation
February 17, 2026
5
out of
5
rating by Next Generation
"Anita was super helpful! Absolutely amazing service! She went out of her way to help, explained everything clearly and made the entire process smooth and stress-free. Highly recommend."
We responded:
"Thank you! I'm happy to hear that Anita provided such amazing service and made everything smooth and stress-free for you. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
mark hugh
February 13, 2026
5
out of
5
rating by mark hugh
"Nicole and Julia were an absolute pleasure to work with throughout the process of transferring and combining my homeowners and car insurance policies. They were both extremely knowledgeable, capable, responsive, and friendly and saving hundreds of dollars was a nice bonus!"
We responded:
"Thank you, Mark! I'm glad you had such a positive experience with the process of transferring and combining your insurance policies. It's great to know you found the service knowledgeable and friendly, and saving money is always a plus! If you need anything else, just let us know!"
Vanessa Brown
February 12, 2026
5
out of
5
rating by Vanessa Brown
"I get the best service from this office. Letitia Romero is my go to. Easy to contact, answers my every need with lightning speed!"
We responded:
"Vanessa, thank you for your wonderful feedback! I'm glad to hear that you're receiving excellent service and that our team is meeting your needs swiftly. If there's anything else we can assist with, feel free to reach out!"
Maria Emilia Franco Silva
January 21, 2026
5
out of
5
rating by Maria Emilia Franco Silva
"Nicole and Letty were wonderful to work with. They were quick to respond, very clear in explaining the changes needed, and made the entire renters insurance update process stress-free. I really appreciate their support and professionalism."
We responded:
"Thank you, Maria Emilia, for your kind words! I'm happy to hear that we made your renters insurance update a smooth experience. Your appreciation our support and professionalism means a lot to us. If you need anything else, feel free to reach out!"
Dale M
January 20, 2026
5
out of
5
rating by Dale M
"Nevaeh was very polite and helpful when I called today about the refund. Certainly a valued employee. Dale M."
We responded:
"Thank you, Dale! I'm happy to hear that Nevaeh was polite and helpful during your call. We appreciate your feedback and are grateful to have her on our team. If you have any more questions or need assistance, feel free to reach out!"
Janie Bachman
January 2, 2026
5
out of
5
rating by Janie Bachman
"I’ve had auto insurance for a year. I can print and download everything from my phone. Love it. Have had State Farm for years."
We responded:
"Thank you, Janie! I'm happy to know you're enjoying the convenience of accessing your insurance documents on your phone. It's great to have you with us for so many years. If there's anything else you need, feel free to reach out!"
Brian Hoskins
December 25, 2025
1
out of
5
rating by Brian Hoskins
"Had renters insurance for multiple years. No issues or claims. Went to add homeowners insurance and two cars. The quoted price I was given (two different times) seemed like a good deal so I went ahead with canceling existing policies. Then when the day came to move over, the price offered was over $50 more per month. The explanation was the order in which the autos were brought over. (1) Never did they mention that the order of when the autos were switched would have any bearing on the price and (2) it doesn't even make sense because in the end its the same two cars. I gave them the chance to match the quoted price they gave me, which they refused to do. So beware of bait and switch tactics. My rep was Jerry."
We responded:
"Thank you for sharing your feedback. We understand how frustrating premium changes can be. We value transparency and would be happy to revisit the details of your policy with you directly to clarify what occurred. Please feel free to contact our office so we can review this together."
Yale Wishnick
December 17, 2025
5
out of
5
rating by Yale Wishnick
"Letty was extremely professional - everything a customer would want."
We responded:
"Yale, thank you for your wonderful feedback! I'm glad to hear that Letty provided the professional service you were looking for. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Therese Irons-bowell
December 17, 2025
5
out of
5
rating by Therese Irons-bowell
"Julie handled the cancelation of my sold truck's auto insurance quickly and easily. Great office"
We responded:
"Thank you, Therese, for your feedback! I'm glad to hear that Julie made the cancellation process smooth for you. Our office is committed to providing efficient service. Let us know if there's anything else we can assist you with!"
Graviel Leon
December 15, 2025
5
out of
5
rating by Graviel Leon
"I'd like to recognize Leticia F Romero (Letty) for the consistently excellent customer care I have received. She is always prompt, efficient and accurate whenever I need assistance with my policies. A pleasure to deal with. Thank you"
We responded:
"Graviel, thank you for your kind words! I'm delighted to hear about your positive experiences with Letty. She truly embodies the dedication we strive for in our office. If there's anything else we can assist you with, please feel free to reach out."
Judith Koffler
November 18, 2025
1
out of
5
rating by Judith Koffler
"Not responsive"
We responded:
"Hi Judith, thank you for taking the time to share your feedback. We’re sorry to hear you felt our team was not responsive. After reviewing our records, we do show documented communication and timely responses on this matter, but we understand that expectations and timing can still feel different on your end. We’re committed to making sure every customer feels supported, so please feel free to reach out to us directly if there’s anything further we can assist with. "
Tom
November 11, 2025
5
out of
5
rating by Tom
"Destanie was very professional and friendly. I was very happy with my encounter."
We responded:
"Thank you, Tom! I'm glad to hear that Destanie provided you with a professional and friendly experience. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Rox Ane
October 23, 2025
5
out of
5
rating by Rox Ane
"Julia had taken care of me in the last week...a huge shout out to her and the agency. Wish I'd come to you sooner."
We responded:
"Thank you, Rox Ane! I'm so happy to hear that Julia provided you with excellent service. We appreciate your kind words and are glad you chose us. If you need anything else, feel free to reach out!"
Brandon Wyman
October 20, 2025
5
out of
5
rating by Brandon Wyman
"Nevaeh was extremely helpful for the issue with my vehicle, definitely glad that she was the one to help."
We responded:
"Thank you for your review, Brandon! I'm happy to hear that Nevaeh was able to assist you with your issue. Our team is dedicated to providing excellent service, and it's great to know Nevaeh made a positive impact. If you need anything else, feel free to reach out!"
Karman Smith
October 20, 2025
5
out of
5
rating by Karman Smith
"Destanie is a stellar team member with great knowledge, highly recommended!"
We responded:
"Thank you, Karman! I'm happy to hear that Destanie's expertise made such a positive impact. We appreciate your recommendation and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"